管理信息系统（双色）
管理信息系统（双色）
本书在介绍管理信息系统的基本概念，企业实施管理信息系统的意义，主要任务，以及常用的信息系统的基础上，系统阐述了管理信息系统的技术基础和新技术、常用的管理信息系统，企业信息管理基础以及企业管理信息系统的建设和管理信息系统的安全与道德等内容。本书每章附有案例以启发学习者思考，实现课程与思想政治理论课的协同育人。本书可作为高等学校信息管理与信息系统专业的教材，也可作为企事业单位的管理人员及计算机应用软件开发人员的参考用书。
第1 章 管理信息系统概述 ················································································1
1 . 1 基本概念 ························································································ 2
1 . 2 管理信息系统的定义及特点 ······························································· 17
1 . 3 管理信息系统的结构 ········································································ 25
1 . 4 企业信息化的意义 ··········································································· 28
第2 章 管理信息系统技术基础 ······································································· 31
2 . 1 计算机系统 ···················································································· 32
2 . 2 数据库技术 ···················································································· 35
2 . 3 计算机网络和通信技术 ····································································· 39
2 . 4 信息安全技术 ················································································· 41
2 . 5 云计算技术 ···················································································· 44
2 . 6 物联网技术 ···················································································· 45
2 . 7 大数据 ·························································································· 47
2 . 8 元宇宙技术 ···················································································· 49
第3 章 管理信息系统应用 ············································································· 59
3 . 1 办公自动化（OA） ············································································ 60
3 . 2 企业资源计划（ERP） ······································································· 78
3 . 3 产品数据管理（PDM） ······································································· 95
3 . 4 客户关系管理（CRM） ···································································· 103
3 . 5 供应链管理（SCM） ········································································ 111
3 . 6 业务流程管理（BPM） ····································································· 117
3 . 7 产品生命周期管理（PLM） ······························································· 121
3 . 8 知识管理（KM） ·············································································125
3 . 9 决策支持（DS） ··············································································131
第4 章 企业信息管理 ··················································································139
4 . 1 企业信息管理概述 ··········································································140
4 . 2 企业知识管理 ················································································145
4 . 3 企业信息战略规划与业务流程重组 ·····················································152
4 . 4 企业信息部门的组织 ·······································································157
4 . 5 企业信息系统建设管理 ····································································158
第5 章 企业管理信息系统建设 ······································································ 165
5 . 1 企业管理信息系统的建设方法 ···························································166
5 . 2 企业管理信息系统的建设实施 ···························································168
5 . 3 企业管理信息系统的更新 ·································································185
第6 章 管理信息系统安全与道德 ···································································193
6 . 1 信息系统的安全问题 ·······································································194
6 . 2 信息系统的安全管理 ·······································································195
6 . 3 信息系统的道德问题 ·······································································198
参考文献 ···································································································· 201
管理信息系统（双色）
